We are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mental health services.
At My Mind, we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mental health services. By accessing or using our platform, you agree to the terms outlined in this policy.
🔒 We never sell your personal information. Your mental health journey is private, and we treat it with the highest ethical and legal standards.
We are fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled with the highest level of security and confidentiality. We will never share your health information without your explicit consent, except as required by law (e.g., mandated reporting for risk of harm, court orders). All employees and contractors undergo annual HIPAA training, and we maintain strict access controls to your data.
We implement industry-standard security measures to protect your information:
In the unlikely event of a data breach, we will notify affected users within 72 hours as required by law and provide guidance on protective measures.
To exercise any of these rights, contact our Privacy Officer using the details below. We will respond within 30 days.
We use strictly necessary cookies to operate the platform (e.g., authentication, session management). Optional analytics cookies are used only with your consent to improve user experience. We do not use third-party advertising cookies or trackers. You can manage cookie preferences in your browser settings or via our cookie consent banner.
If you have any questions about this Privacy Policy, how we handle your information, or wish to submit a data request, please contact our Privacy Officer: